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Privacy Policy

Fortified Supplements Ltd are committed to protecting and respecting your privacy.

This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Fortified Supplements Ltd whose registered address is Unit 32, Wharfside, Bletchley, MK2 2AZ.

 INFORMATION WE MAY COLLECT FROM YOU

Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us.

 We may collect and process the following data about you:

  1. information that you provide by filling in forms on our site www.fortifiedsupplements.co.uk. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion and when you report a problem with our site;
  2. if you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes - you do not have to respond to them;
  3. details of transactions you carry out through our site and data necessary for the fulfilment of your orders including your name, email address, delivery address, credit/debit card number, security code and expiry date; and
  4. details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

 COOKIES

By using our website, you agree to the use of cookies and other technologies as set out in this policy. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly.  If you do not agree to such use, please refrain from using the website.

Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. This helps us to provide you with the best service and to make it easier when you shop. The information collected in this way can be used to identify you unless you modify your browser settings. The cookie does not store any credit/debit card information nor password details.

 USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  1. to ensure that content from our site is presented in the most effective manner for you and for your computer;
  2. to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  3. to carry out our obligations arising from any contracts entered into between you and us;
  4. to allow you to participate in interactive features of our service, when you choose to do so; and
  5. to notify you about changes to our service.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

 PAYMENT SECURITY

We are confident that credit card information entered on our site will not be accessed by any unauthorised person or company. We have a secure sockets layer (SSL) that uses 128-bit encryption, the highest level possible. We also use 3D Secure, 3D Secure is also the only fraud prevention scheme that is available, it allows shoppers to create and assign a password to their card that is then verified whenever a transaction is processed through a site that supports the use of the scheme. The addition of password protection allows extra security on transactions that are processed online. Once your order has been transferred to our order processing system credit card details are removed from the website. This is an added precaution and our order processing system and internal network are protected by the latest technology. This does mean you have to give your card details every time you place an order with us but this minor inconvenience does ensure that it is totally safe to shop with us.

 YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. We will never pass your email address or data onto a third party for marketing purposes.

We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. Fraudulent transactions will not be tolerated by us and such transactions will be reported to the relevant authorities.

 CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

 CONTACT

Questions, comments and requests regarding this privacy policy can be addressed to sales@fortifiedsupplements.co.uk.